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You are here: Using the Application > Payments and Collections > Clearing Payment History

Clearing Payment History

Once you have a posted and matched a payment proposal, or discarded it, you can clear its payment history.

This includes any unwanted Cancel Payment Criteria, Control and Log records.

To clear a payment's history:

  1. Click the Payments tab.
  2. Locate the payment you want to clear and click its payment number to display its details.
  3. When you are sure that you have the correct payment, click Clear History.
Note: Note
If the payment's status is "Canceling Error" you can only clear its history if you manually delete the related message logs first. Contact Customer Support for advice.

Related Concepts

About Payments and Collections

About Canceling Checks and Electronic Payments

What is a Payment Template?

About Check Ranges and Numbers

Related Tasks

Making a Payment or Collection

Displaying Payment Details

Canceling Checks or Electronic Payments

Refunding an Overpaid Receipt

Handling Errors in Payments

Handling Errors in Cancel Payments

Discarding a Payment Proposal

Confirming Check Numbers

Using the Payment Selection tab

Reference

Payment Fields

Cancel Payment Criteria Fields

Cancel Payment Control and Log Fields

Payment Numbering Fields

Matching Reference Fields

Payment Settings

Payment Selection Fields

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