Tracking Mass Email Messages by Account

The Finance Correspondence related list on an Account's detail page displays a list of email events for this customer or vendor account.

These include reminder letters, remittances and debtor statements sent to the finance contact, but not sales invoices and sales credit notes sent to the invoice email address defined on the account. These are logged separately in the event logTells you when an invoice or credit note was printed or sent by email, and who printed/sent it. Not used for mass email communications..

Click the Contact link on the appropriate event to display the contact's details

To see more detail, scroll down to the one of the following related lists: Activity History or HTML Email Status.

Related Concepts

What is a Selection Definition?

Related Tasks

Customer Statements and Reminder Letters

Vendor Remittances

Sending Mass Email to a Group of Accounts

Creating Selection Definitions for Mass Email

Setting up Custom Email Templates

Reference

Mass Email Fields

Selection Definition Fields

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