Accounts Receivable Write-Off Process

The accounts receivable write-off process automates the bulk creation and posting of journals recording write-offs for sales invoices and billing document invoices. The write-offs are posted and matched as cash matching journal line items to a write-off general ledger account. The accounts receivable write-off process is accessed from the Accounting Task Launcher, within the Accounts Receivable Processes section. This allows you to execute write-offs for remaining amounts on sales invoices and billing document invoices as a background process, as frequently as you require.

A limit for your write-offs can be set per accounting currency, per company.

In order for the accounts receivable write-off process to be carried out successfully, the write-off and any applicable currency write-off must be posted to a general ledger account (GLA). The following GLAs must be defined in your company information:

  • Write-off
  • Currency Write-off
Notes:
To access and use the accounts receivable write-off process, you must have the Accounting - Background Matching and Write Off permission set assigned.
For maximum performance, it is recommended that you run these processes in parallel. For more information, see Write-Off Settings . Before you can run these processes, that you must ensure that:
You do not have a custom process that executes for the same documents at the same time.
Your balance type mode is Mode 2.2. For more information, see the Accounting Task Launcher: Balance Configuration topic.

Using Accounts Receivable Write-Off Process in Multi-Company Mode

The accounts receivable write-off process is available for use in multi-company mode, by selecting all of the applicable companies from the company selector in step one of the process.

Note:

You will not be able to complete the write-off process for companies you have not been granted access to. Contact your administrator to review your assigned user companies.

When running the accounts receivable write-off process for multiple companies, only corporate General Ledger Accounts (GLAs) can be used when overriding the write-off and currency Write-Off GLAs. Local GLAs cannot be used, even if one or more of the selected companies has a Local Chart of Accounts Structure assigned.

Processing Write-Offs for Multiple Currencies

To run the write-off process for all currencies synchronously, your companies will need to have a default write-off limit set up per accounting currency before starting the process. When running the write-off process for all currencies, the write-off limit cannot be overridden at run-time. In this instance the default write-off limits set up per accounting currency will apply.

For more information, see Creating Accounting Currencies.