SECTIONSCustomer Collaboration
Certinia Customer Collaboration enables you to collaborate directly with your customers to achieve common goals, and accelerate cash flow.
With this capability in ERP Cloud you can achieve seamless collaboration with customers, empowering them with self-service capabilities and real-time account data. This fosters a strong partnership to achieve common goals, while also leading to a lower DSO (Days Sales Outstanding) and a boost in cash flow through convenient payment options.
With this capability in Professional Services Cloud you can collaborate directly with customers, partners, and delivery teams, enabling a real-time sharing of accurate data to achieve project outcomes promptly and within budget. With clear communication and self-service billing, you can prevent billing issues and improve working capital.