Metrics Output Fields

The Metrics dataset includes fields derived from the following objects:

  • Customer Success Cloud Metric
  • Customer Success Metric Account Value

The recipe also imports the Salesforce Account object.

The following table describes the fields available in the Metrics dataset, grouped by their type within Analytics.

Metrics Fields

Field Type

Field Label Field API Name Description
Dimension Account Name AccountName The name of the account associated with the metric value.
Metric Description MetricDescription The description of the metric.
Metric ID MetricId The metric associated with the metric value.
Metric Name MetricName The name of the metric associated with the metric value.
Metric Type MetricType The type the metric is grouped by.
Score Level ScoreLevel Determines if the dashboard metric row is calculating the score at metric level or account level.
Date Date Date The date of the metric account value.
  Measure Account Health Score AccountHealthScore The health score for the account on the given date.
Metric Lower Threshold MetricLowerThreshold Determines the lower limit for the metric.
Metric Score MetricScore The metric score for the account on the given day.
Metric Upper Threshold MetricUpperThreshold Determines the higher limit for the metric.
Metric Weighting MetricWeighting Determines the contribution in percent that each metric has towards the accounts health score.
Value Value The value of the account metric.
Value Health Points ValueHealthPoints The total value health points for the metric.