Assigning Resources or Roles to a Project Task

You can assign internal resources, external resources A person or entity that is external to your Salesforce organization. You can use external resources when assigning external staff, such as contractors, to project tasks., or resource roles.

Assigning Resources or Roles to a Single Project Task

1. View the Manage Resources and Roles dialog box:
   • Select a task in the Tasks pane and click Assign.
   • Right-click a task in the Tasks pane and click Assign.
   • Double-click the Assigned Resources cell.
2. [Optional] Click the Filters for select resource drop-down.
   Select either or both filters to refine the list of resources:
   • Assigned to this project
   • Held on this project

   If filtered results are more than 100 resources, enter the resource name as free text to locate the desired resource.

3. Add the resource or role:
   • Select a resource or enter the full name. Resources entered that do not match a resource record in your organization A deployment of the Salesforce/Certinia applications with a defined set of licensed users. Your organization (org) includes all of your data and applications, and is separate from all other orgs. are labeled as External.
   • Select a resource role.
4. Optionally, click Link Assignment/Held RR to link the resource to the correct assignment.
   This status link displays when the resource has multiple assignments or held resource requests.
5. [Optional] Add more resources or roles.
6. Click Apply changes in the dialog.
7. Click Save.

Assigning Resources or Roles to Multiple Project Tasks

1. Select multiple tasks in the Tasks pane. Press CTRL+shift to select multiple adjacent tasks. Press CTRL+click to select multiple nonadjacent tasks.
2. View the Manage Resources and Roles for Multiple Tasks dialog box:
   • Click Assign Resources.
   • Right-click one of tasks you selected and click Assign.
3. [Optional] Click the Filters for select resource drop-down.
   Select either or both filters to refine the list of resources:
   • Assigned to this project
   • Held on this project
4. Add the resource or role:
   • Select a resource or enter the full name of the resource. Resources marked as External in the Contact record or do not match a resource record in PSA are labeled as External.
   • Select a resource role.
5. Optionally, add or remove more resources or roles.
6. Click Apply. Your chosen resources or roles are assigned to all selected tasks.
7. Click Save.

Note:

Assigning a resource or role in Project Task Gantt creates a project task assignment rather than a resource assignment record.

Project Task Gantt ignores duplicate resource/role combinations assigned to one or many project tasks.

When you assign both an external resource and a standard resource to the same task using Project Task Gantt, separate project task assignments are created that correspond to each resource and external resource.

Depending on the configuration that your administrator has chosen, resources can enter time against a task. If you want the resource to book time and expenses to the project, you must also assign them to the project. See Searching for Resources and Entering Time Against Project Tasks.

Removing a Project Task Assignment for the Selected Task

1. From the Manage Resources and Roles dialog box, select the resource or role you want to remove from the assignment.
2. Click Remove.
3. Click Apply.
4. Click Save.

Unlinking Project Task Assignments from Assignments

1. From the Manage Resources and Roles dialog box, select the resource or role you want to unlink from the assignment.
2. Click Unlink.
3. Click Apply Changes.