Custom Actions

Custom actions, also known as invocable methods, provide a friendly way of calling the functionality of an API via a user interface.

Each Certinia custom action resides within an Apex class, which calls an API method. You can use these actions in Salesforce Flow Builder to call an API method to execute Apex code. See the Salesforce Help for more information.

Invocable Methods

You can use the following custom actions in Services CPQ – Salesforce RLM Connector.

Custom Actions in Services CPQ – Salesforce RLM Connector
Invocable Apex Class Purpose Global API Global API Entry Point
ActionSyncEstimateAndQuote Adds estimate details to related quotes. SyncEstimateAndQuoteService syncEstimateAndQuote

The process is run as the user who triggered it when using custom actions with Salesforce Flow Builder. The user performing the action therefore needs the appropriate licenses and permissions. For more information about permissions, licenses, and our Apex classes, see Setting up the Services CPQ – Salesforce RLM Connector.

For more information about using custom actions and flows, see the Salesforce Help.