The following table describes the fields in the Create CS Activity window when creating a CS activity from an app page, workspace, or Activity Tracker.
Activity Details
Fields
Fields in the Activity Details Section in the Create CS Activity Window
Field
Description
Account
Lookup to the related account for the CS activity. If you are creating the CS activity from an account record page, this field is automatically populated with the account that the CS activity is created from, but it can be edited if required.
Contact
Lookup to the contacts to associate with the CS activity.
Date
The date of the CS activity.
Notes
Notes for the CS activity.
Summary
A summary of the CS activity.
Type
The type of CS activity.
Playbook Tasks
Fields
Fields in the Playbook Tasks Section in the Create CS Activity Window
Field
Description
Playbook Task Name
The name of the playbook task.
Playbook
The playbook associated with the task.
Resources
The resources assigned to the task.
Start Date
The start date of the task.
End Date
The end date of the task.
Status
The current status of the task. By default, Draft is selected.
Buttons
Buttons in the Playbook Tasks Section in the Create CS Activity Window
Button
Description
Adds a new row to the Playbook Tasks grid enabling you to create a playbook task record.