Filtering Activities in Activity Tracker
To filter the activity data in Activity Tracker:
- In Activity Tracker, click
to open the Filters panel. - [Optional] Select a saved filter set, then click Apply.
-
Select an account. If you are on a record page, the Account field is pre-populated with the account associated with the record you are viewing.
-
Select a date range.
- Select My Activities to display only the activities that you own or are assigned to.
- Select an activity type.
- Select one or more objects whose activities you want to view in the Upcoming Activities section.
-
[Optional] If your administrator has enabled additional fields in the Filters panel, you can search for and select the following objects whose CS activities you want to view:
- Success plans
- Objectives
- Playbooks
-
Click Apply to apply the selected filters. To reset the filters to their default values, click Reset.
-
Click
to close the Filters panel.
SECTIONS