Resource Request Fields

The Resource Request object is included in PSA. For a description of the resource request fields included in PSA, see Resource Request Fields

Here is a description of the fields that Customer Success Cloud – PSA Connector adds to the Resource Request object.

Fields Added to the Resource Request Object
Field Description
DEPRECTAED: Playbook Task

This field is obsolete.

CS Cloud Resource Request

If selected, it helps a PSA resource manager identify that the resource request was created from a playbook task.

This field is populated when a PSA resource request is created for a playbook task in Customer Success Cloud. It is populated by the Customer Success Cloud – PSA Connector and cannot be edited.

For more information on creating PSA resource requests for playbook tasks, see Creating PSA Resource Requests.