CSC Work Suggestions Lightning Component Permissions
These permissions are for the CSC Work Suggestions Lightning component, which you can add to account record pages and work suggestion record pages.
Apex Class Access
The following Apex class access is required.
| Apex Class | Access | Description | Mandatory |
|---|---|---|---|
| WorkSuggestionController | Enabled | Required to retrieve, accept, and dismiss work suggestions in Customer Success Cloud. | Yes |
| ProductController | Enabled | Required to match the products named in a work suggestion. | Yes |
| TelemetryController | Enabled | Required to log data in Telemetry. | Yes |
| FieldSetController | Enabled | Required to display the fields in the creation windows opened from a work suggestion. | Yes |
| ResourceController | Enabled | Required to identify the resource record of the current user. | Yes |
| GenAiGeneratePlaybooksController | Enabled | Required to generate a playbook from a work suggestion. | Yes |
| GenerateExOppsController | Enabled | Required to generate an expansion opportunity from an AI-generated work suggestion. | Yes |
| ExpOppCreationController | Enabled | Required to create expansion opportunities from a work suggestion. | Yes |
| AccountController | Enabled | Required to identify the accounts assigned to the current user. | No |
| PlaybookController | Enabled | Required to display playbook details in the creation window. | No |
| PlaybookTaskController | Enabled | Required to manage the playbook tasks in the creation window. | No |
| ObjectiveController | Enabled | Required to associate a playbook task with an objective. | No |
| SuccessPlanController | Enabled | Required to associate a playbook task with a success plan. | No |
| TeamController | Enabled | Required to assign playbook tasks to team members. | No |
For information on Apex class access, search for "Apex Class Access" in the Salesforce Help.