More about the home page. Utilization measures how effectively an organization is using its billable resources. Utilization reporting requirements can vary greatly between organizations. In FinancialForce PSA you can run utilization reports on a region, practice, group or resource. PSA calculates utilization as a percentage: the number of hours resources have billed, divided into the number of billable hours in a given time period. Timecards and work calendars are used to calculate utilization for a resource. The work calendar determines the hours for each working week for the RPG
and resources to be included in utilization calculations.
A utilization calculation record and one or more utilization detail records are created each time you calculate utilization for a region, practice, group or resource. These records are available on related lists for the region, practice, group or resource and the results of the calculation are shown in the fields of the RPG record. See "Region, Practice and Group Fields".
When you change the target utilization for a resource, a resource change record is created to track when the change was made and allow accurate utilization processing to take place.
The PSA Work Calendar object determines the work hours per week for the RPG and resources included in utilization.
To include the hours for a resource in utilization processing:
Your administrator can refine the utilization processing strategy for your organization. See "Utilization Settings".
In previous releases utilization calculation worked in different ways. In some cases you can keep an older calculation method. For detailed information about utilization calculations in older releases, see the documentation for that release.
If you used an older calculation method in a previous release, your administrator can configure PSA to use the newer calculation method. See "Utilization Settings".