Customer Success Cloud Data Dictionary

CS_Cloud_Settings__c

Label: CS Cloud Settings

Contains settings that control the behavior of CS Cloud in your org.

Field NameField LabelCreated in VersionDescriptionTypeDefault Value
Playbook_Task_Completed_Statuses__c Playbook Task Completed Statuses January 2024 When the playbook task Status field is updated to any value defined in this custom setting, the Completed checkbox is automatically selected. Also, when the Completed checkbox is manually selected, and the Status field does not contain a value defined in this custom setting, the status to Completed.

Text(255) "Complete"


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