Posting Sales Credit Notes

The Post button on the sales credit note detail page allows you to post an "In Progress" sales credit note. In Classic EditionThe view of the application that you see when you first install the base managed package., the Save & Post button first saves the document then posts it in the same way as if you had clicked the Save and Post buttons separately.

In some situations, the posting isn't immediate. The document is set to "Ready to Post" and it is batched up for posting by a scheduled job. A "Ready to Post" document cannot be amended, discarded, printed, or manually posted.

For details of how to set up the scheduled job, see Setting up the Background Posting Scheduler.

Sales credit notes are batched up for posting by a scheduled job in the following situations:

When posted, two or more transaction line items are posted to your current company's general ledger and the sales credit note is assigned a transaction number. The sum of these transaction line items is zero in document, home and dual currency.

The discounts are calculated in both account and document currency using the document date and the credit termsSet of terms used to determine due dates and discounts for the goods and services bought or sold. Terms can be set at account level for vendors and/or company level for customers. of the current company. However, if a customer account has its own credit terms, then these take precedence. The discount dates and amounts are stored on the transaction for use in cash matching and when printing the document.

A fully posted sales credit note is "Complete" and can no longer be discarded.

Notes

Posting Multiple Sales Credit Notes

To post multiple sales credit notes:

  1. Click the Sales Credit Notes tab.
  2. Choose a predefined view from the drop-down list to select the records to display. Alternatively, you can select Create New View to define your own list view.
  3. Use the checkboxes on the left to select one or more sales credit notes that you want to post.
  4. Click Post. If you don't see this button, contact your administrator.

The status of each selected credit note becomes "Ready to Post" and they are batched up for posting by a scheduled job.

If you do not want to wait for the next scheduled job you can click Background Post to start the Background Posting Scheduler immediately. This button is only available if you have been given the necessary permissions for Background Posting.

Related Concepts

What is a Sales Credit Note?

Crediting a Sales Invoice with a Schedule

About Credit Terms

What is Enterprise Billing?

Related Tasks

Creating Sales Credit Notes

Creating a Credit Note from a Sales Invoice

Displaying Sales Credit Note Details

Editing Sales Credit Notes

Sales Credit Note Line Items

Posting Multiple Documents with OneTouch

Overriding Exchange Rates When Creating Sales Credit Notes

Printing Sales Credit Notes

Sending Credit Notes by Email

Discarding Sales Credit Notes

Adding Text to a Credit Note

Reference

Sales Credit Note Fields

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