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Editing Billing Documents

The status of a billing document determines whether you can edit it.

Status Description

Complete

When the status of a billing document is Complete, you cannot delete it or change the record type. Once a billing document is complete, you can only edit these billing document fields and additional billing document fields that you have created and added to the Enhanced Billing Document Additional Fields field sets:
  • Document Due Date
  • Customer Reference
  • Description fields
  • Footer Text
  • Header Text.

In addition, you can only edit the Description field on a billing document line item.

Discarded When the status of a billing document is Discarded, you cannot delete it or change the record type. Once a billing document is discarded, you can only edit these billing document fields and additional billing document fields that you have created and added to the Enhanced Billing Document Additional Fields field sets:
  • Customer Reference
  • Description
  • Footer Text
  • Header Text.
Draft The initial status of the billing document is Draft. You can only create billing documents in Draft status. In this status you can edit, delete and add lines to the billing document. You can also edit and delete the billing document and its line items while the status of the billing document is Draft. A draft watermark is displayed on the billing document when you print it. You can calculate tax for a draft billing document.

To edit a billing document using the Enhanced Billing Document Detail page:

  1. On the Billing Documents tab, click the Document Number of the billing document you want to edit.
  2. Click Edit.
  3. If required, edit the details of the billing document in the Billing Document Details pane. If the Additional Fields tab is shown, this contains fields in order specified in the Enhanced Billing Document Additional Fields field set for the Billing Document object. You you can edit the values of these fields.
  4. Add, remove or edit products associated with the billing document:
  5. [Optional] If you want to change the default header and footer text that is to appear on the document:
    1. Click Document Text.
    2. Enter the header text for the document in the Header Text box.
    3. Enter the footer text for the document in the Footer Text box.
    4. Add the formatting you want using the toolbar above each box.
      Tip: TipBlue Lightbulb
      If you want to reset the text to the default text and formatting on the Default Document Text tab, click Restore Defaults. For information about default billing document text, see Adding Information to Billing Documents.
    5. Click Update.
      Note: Note Notepad
      You must save the billing document to keep the changes.
  6. [Optional] If you want to change the default Billing and Shipping Address copied from the account:
    1. Click Address Information.
    2. Edit the Billing and Shipping Address in the popup that appears.
      Tip: TipBlue Lightbulb
      If you want to restore an address from the selected account, click the restore icon Circular Arrow Icon used to indicate that the address will be updated from the selected account when you select it. in the heading of the address you want to update.
    3. Click Update.
  7. Click Save.

Salesforce

To edit a billing document or billing document line, click Edit on the Billing Document Detail page or Billing Document Line Item Detail page depending on whether you want to edit a billing document or billing document line item.

View TutorialsView Tutorial

Related Concepts

Billing Document

Enhanced Billing Documents Overview

Related Tasks

Billing for Usage

Adding Information to Billing Documents

Calculating Tax on Billing Documents

Creating Billing Documents

Completing Billing Documents

Editing the Billing and Shipping Address

Deleting Billing Documents

Discarding Billing Documents

Creating Billing Documents from Contracts

Creating Billing Jobs

Emailing Billing Documents

Printing Billing Documents

Viewing Billing Documents

Reference

Billing Document Fields

Billing Document Line Item Fields

Default Document Text Fields

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