Calculating Tax on Billing Documents Using Certinia

When you calculate tax for a billing document with the status "Draft" or "Ready for Review", tax is calculated depending on the tax information specified for the related account, company, and products. The calculations use tax rules applicable to SUT, VAT and GST tax types. See How Certinia selects Tax Codes for information about how Certinia determines which tax codes to use.

Before you start:

  1. Ensure that adequate tax codes and rates have been set up on your Salesforce org. See Tax Codes.
  2. Ensure that tax information has been specified for the account, company and products on the billing document. For more information, see:
Note:

Existing tax data is cleared when you calculate click Calculate Tax.

To calculate tax for a single billing document:

  1. Click the Billing Documents tab.
  2. Click the Document Number of the draft billing document for which you want to calculate tax. You can only calculate tax for billing documents with the status "Draft" or "Ready for Review".
  3. Click Calculate Tax.
    Note:

    Your system might provide various tax calculation options. You might see the option to Calculate Tax with Avalara.

  4. To confirm the action, click Calculate Tax.

To calculate tax for several billing documents:

  1. Click the Billing Documents tab.
  2. Select the draft billing documents for which you want to calculate tax in the list view. You can only calculate tax for billing documents with the status "Draft" or "Ready for Review".
  3. Click Calculate Tax.
  4. To confirm the action, click Calculate Tax. This runs the Billing Document Tax Calculation job.
Note:

You cannot schedule the Billing Document Tax Calculation job.