Viewing the Payment Log

When an error occurs in one the following Payments Plus processes, an error reason is recorded in the Payment Log object:

• Add to Proposal
• Remove from Proposal
• Prepare Data
• Post and Match

See Payment Log Fields for more information.

To view the error log:

1. Click the Payment Log tab.
2. Filter the list by payment proposal number to see the errors related to the relevant proposal.
3. Review the payment Stage and Reason column for each failed transaction.

You can delete error log records that you no longer need.

You can also access the error log directly from the Payment Summary page. Click on Error Handling, and select View Error Log.