Resource Request Fields

The Resource Request object is included in PSA. For a description of the resource request fields included in PSA, see Resource Request Fields

Here is a description of the fields that Customer Success Cloud – PSA Connector adds to the Resource Request object.

Fields Added to the Resource Request Object
Field Description
Playbook Task

The playbook task associated with the resource request.

This field is populated when a PSA resource request is created for a playbook task in Customer Success Cloud. It is populated by the Connector and cannot be edited.

For more information on creating PSA resource requests for playbook tasks, see Creating PSA Resource Requests.

Note:

If the playbook task is deleted, the associated resource request is also deleted.