Services Estimator Administration

Custom Mappings

The Services Estimator Administration page enables you to map fields on an estimate and its related records to fields on the records created from them in PSA. For more information about creating a project from an estimate, see Creating a Project from an Estimate.

Mappings in Services Estimator use the FDN Mappings component. For more information, see Adding Custom Mappings from the FDN Mappings Component.

Notes:
  • Your administrator must assign you the FDN Core - Administrator and FDN Core - Mapping permission sets to be able to edit and create mappings.
  • On the Estimate to Project, Estimate Task to Project Task, Line Set to Milestone, and Role Request to Resource Request mapping pages, you can override a default ("Managed - Enabled") mapping by creating a custom mapping that targets the same field. The estimate's currency is always copied to the project, and the Suggested Resource mapping on a resource request can't be overridden.
  • When creating custom mappings, ensure that the mappings you create are between the same field types. For example, Text to Text and Date to Date. If you create a mapping between different field types, users will receive an error when creating a project from an estimate.

You can map fields on an estimate to fields on a project so that the required data is transferred from the estimate to the new project.

The following fields are mapped by default:

Estimate to Project Default Mappings
Estimate Field Project Field
Start Date Start Date
End Date End Date
Currency ISO Code Currency ISO Code
Account Account
Opportunity Opportunity

You can override any of these default mappings, except Currency ISO Code, by creating a custom mapping that targets the same project field with a source type of "Static" or "None". For example, a custom mapping with a source type of "None" and a target field of Account leaves the project's Account field empty instead of copying the estimate's account. When a custom mapping overrides a default mapping, the default mapping is displayed as overridden on the mapping page.

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Estimate to Project Mappings.
    • Navigate to the Estimate to Project Mappings tab.
  2. Click Add Mapping.

  3. In the Source Type field, select one of the following:

    • "Field": This maps from a field on the source object. In the Source Field Path field, select the field that you want to map from.
    • "Static": This applies a fixed value to the target field regardless of the source record. In the Static Value field, enter the value that you want to apply. For a date field, enter the date in ISO format, for example, 2026-08-20.
    • "None": This does not map anything to the target field, including when a default mapping would otherwise populate it.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map fields on an estimate product to fields on an estimate product instance.

The following fields are mapped by default:

Estimate Product to Estimate Product Instance Mappings
Estimate Product Field Estimate Product Instance Field
Estimate Product Name Estimate Product Instance Name
Default Billing Type Billing Type
Default Fixed Price Margin (%) Fixed Price Margin (%)
Default Fixed Price Billing Frequency Fixed Price Billing Frequency
Default Fixed Price Upfront Billing (%) Fixed Price Upfront Billing (%)
Baseline Price Baseline Price

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Estimate Product to EP Instance Mappings.
    • Navigate to the Estimate Product to EP Instance Mappings tab.
  2. Click Add Mapping.
  3. In the Source Field Path field, select the field from the source object that you want to map from.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map fields on an estimate product instance to fields on an opportunity product.

The following fields are mapped by default:

Estimate Product Instance to Opportunity Product Mappings
Estimate Product Instance Field Opportunity Product Field
Start Date Date
Net Bill Amount Sales Price
Estimate Product Instance Name Line Description
Billable Expense Amount Total Estimated Expenses Billable Amount
Vendor Line Item Total Bill Amount Total Vendor Line Item Bill Amount
Total Billable Contingency Amount Total Billable Contingency Amount
Estimate > Opportunity Opportunity ID

Note:

The following values are mapped from an Estimate Product Instance to Opportunity Product:

  • True maps to Is Service Product Line
  • 1 maps to Quantity

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Estimate Product Instance to Opportunity Product Mappings.
    • Navigate to the Est Prod Instance to Opp Prod Mappings tab.
  2. Click Add Mapping.
  3. In the Source Field Path field, select the field from the source object that you want to map from.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map fields on an estimate risk to fields on a project risk so that the required data is transferred from the estimate to the new project.

The following fields are mapped by default:

Estimate Risk to Project Risk Default Mappings
Estimate Risk Field Project Risk Field
Estimate Risks Name Risk Name
Comments Comments
Contingency Contingency
Impact Impact
Likelihood Likelihood
Mitigation Plan Mitigation Plan
Estimate > Opportunity Opportunity
Estimate > Account Account

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Estimate Risk to Project Risk Mappings.
    • Navigate to the Estimate Risk to Project Risk Mappings tab.
  2. Click Add Mapping.
  3. In the Source Field Path field, select the field from the source object that you want to map from.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map fields on an estimate task to fields on a project task so that the required data is transferred from the task on the estimate to the task on the new project.

The following fields are mapped by default:

Estimate Task to Project Task Default Mappings
Estimate Task Field Project Task Field
Estimate Task Name Project Task Name
Start Date Start Date & Time
End Date End Date & Time
Currency ISO Code Currency ISO Code
Peer Order Peer Order
End Date Actual End Date & Time

You can override any of these default mappings by creating a custom mapping that targets the same project task field with a source type of "Static" or "None". When a custom mapping overrides a default mapping, the default mapping is displayed as overridden on the mapping page.

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Estimate Task to Project Task Mappings.
    • Navigate to the Estimate Task to Project Task Mappings tab.
  2. Click Add Mapping.

  3. In the Source Type field, select one of the following:

    • "Field": This maps from a field on the source object. In the Source Field Path field, select the field that you want to map from.
    • "Static": This applies a fixed value to the target field regardless of the source record. In the Static Value field, enter the value that you want to apply. For a date field, enter the date in ISO format, for example, 2026-08-20.
    • "None": This does not map anything to the target field, including when a default mapping would otherwise populate it.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map line sets on an estimate to milestones on a project so that the required data is transferred from the line set on the estimate to the milestone on a new project.

The following fields are mapped by default:

Line Set to Milestone Default Mappings
Line Set Field Milestone Field
Estimate Line Set Name Milestone Name
End Date Target Date
Start Date Start Date
Net Bill Amount Milestone Amount
Estimate Line Set Name Description

You can override any of these default mappings by creating a custom mapping that targets the same milestone field with a source type of "Field" or "Static". When a custom mapping overrides a default mapping, the default mapping is displayed as overridden on the mapping page.

Note:

Avoid using a source type of "None" to override these default mappings. A milestone requires each of these fields, so creating a project fails if one of them isn't populated.

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Line Set to Milestone Mappings.
    • Navigate to the Line Set to Milestone Mappings.
  2. Click Add Mapping.

  3. In the Source Type field, select one of the following:

    • "Field": This maps from a field on the source object. In the Source Field Path field, select the field that you want to map from.
    • "Static": This applies a fixed value to the target field regardless of the source record. In the Static Value field, enter the value that you want to apply. For a date field, enter the date in ISO format, for example, 2026-08-20.
    • "None": This does not map anything to the target field, including when a default mapping would otherwise populate it.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map role requests on an estimate to resource requests so that the required data is transferred from the role request on the estimate to the resource request on the opportunity or new project.

Note:

Role request to resource request mappings are also used as default grouping criteria when resource requests are consolidated, both when a role request is added to an opportunity and when a project is created from an estimate. End users can't remove these mapped fields from the selected grouping criteria, so you can use custom mappings to enforce consistent grouping across your org.

The following fields are mapped by default:

Role Request to Resource Request Default Mappings
Role Request Field Resource Request Field
Resource Role Resource Role
External Resource Notes
Requested Bill Rate Requested Bill Rate
Currency ISO Code Currency ISO Code
Start Date Start Date
End Date End Date
Hours Requested Hours
Suggested Resource Suggested Resource
Region Region
Practice Practice
Group Group
Note:

Start Date, End Date, and Hours aren't treated as unique grouping values like the other default mapped fields. During resource request consolidation, Start Date takes the earliest value, End Date takes the latest value, and Hours values add together across the merged role requests. Resource requests with different Start Date, End Date, or Hours values can still merge if all other mapped fields match. Custom mappings of date fields don't have this behavior: they're always treated as unique grouping values.

Before you can map a custom field as a mapping target, the field must exist on the Resource Request object so there's somewhere for the value to go.

You can override any of these default mappings, except Suggested Resource, by creating a custom mapping that targets the same resource request field with a source type of "Static" or "None". For example, a custom mapping with a source type of "None" and a target field of Group leaves the resource request's Group field empty instead of copying the role request's group. When a custom mapping overrides a default mapping, the default mapping is displayed as overridden on the mapping page.

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Role Request to Resource Request Mappings.
    • Navigate to the Role Request to Resource Request Mappings tab.
  2. Click Add Mapping.

  3. In the Source Type field, select one of the following:

    • "Field": This maps from a field on the source object. In the Source Field Path field, select the field that you want to map from.
    • "Static": This applies a fixed value to the target field regardless of the source record. In the Static Value field, enter the value that you want to apply. For a date field, enter the date in ISO format, for example, 2026-08-20.
    • "None": This does not map anything to the target field, including when a default mapping would otherwise populate it.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

You can map vendor line items on an estimate to milestones on a project so that the required data is transferred from the vendor line item on the estimate to the milestone on the new project.

The following fields are mapped by default:

Vendor Line Item to Milestone Default Mappings
Vendor Line Item Field Milestone Field
Estimate Vendor Line Item Name Milestone Name
Bill Amount Milestone Amount
Cost Amount Milestone Cost
Billing Date Target Date
Vendor Account Vendor Account

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator Administration page, click Custom Mappings | Vendor Line Item to Milestone Mappings.
    • Navigate to the Vendor Line Item to Milestone Mappings.
  2. Click Add Mapping.
  3. In the Source Field Path field, select the field from the source object that you want to map from.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

Services Estimator – Salesforce CPQ Connector Mappings

You can map estimate product instances on an estimate to quote lines on a quote so that the required data is transferred from the estimate product instance on the estimate to the quote line on the quote.

The following fields are mapped by default:

Estimate Product Instance to Quote Line Default Mappings
Estimate Product Instance Field Quote Line Field
Record ID Estimate Product
Estimate Product Instance Name Description
Net Bill Amount (Estimate Currency) List Unit Price
Net Bill Amount (Estimate Currency) Net Unit Price
Estimate Product > Product Product

To create a custom mapping:

  1. Navigate to the relevant mapping page by doing one of the following:

    • On the Services Estimator – Salesforce CPQ Connector Administration page, click Services Estimator - Salesforce CPQ Connector Custom Mappings | Estimate Product Instance to Quote Line Mappings.
    • Navigate to the Est Prod Instance to Quote Line Mappings tab.
  2. Click Add Mapping.
  3. In the Source Field Path field, select the field from the source object that you want to map from.
  4. In the Target Field field, select the field from the target object that you want to map to.
  5. Click Save, or Save & New to save and create another new mapping.

Pricing

The Services Estimator Administration page enables you to manage estimate pricing methods and estimate pricing modifiers.

For more information, see Estimate Pricing Method Overview and Estimate Pricing Modifiers Overview.

Mass Actions

The Services Estimator Administrator page enables you to run the Recalculate Estimates action to recalculate data for all estimates that have not been pushed to a project. This feature bulk updates estimates to work with new features. Additionally, you can simultaneously regenerate all existing Estimate Financial Summaries by selecting the Regenerate Financial Summaries checkbox.

Estimate Settings

The Services Estimator Administration page enables you to configure Estimate Builder column visibility and order, and to manage your organization's custom rollup rules.

For more information, see Manage Estimate Builder Columns Overview and Custom Rollup Rules Overview.