| certinia__Approval_Outcome__c |
Approval Outcome |
Summer 2026 |
The user's decision on the approval request in the chat message. Blank if the user made no decision.
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Picklist: Approved Rejected |
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| certinia__Async_Monitor_Error__c |
Async Monitor Error |
September 2026 |
The error the monitor gave for the background job whose handle this chat message carried. Blank when the monitor recorded no error.
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Text(255) |
false |
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| certinia__Async_Monitor_Status__c |
Async Monitor Status |
Summer 2026 |
The terminal state of the background job whose handle this chat message carried. Blank while the job is running, or when nothing was recorded.
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Picklist: Complete Failed |
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| certinia__Current_Phase__c |
Current Phase |
Summer 2026 |
Identifies the agent workflow phase when the message was created: Planning, Modifying, Confirming, Executing, or Complete.
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Picklist: complete confirming executing modifying planning |
false |
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| certinia__Display_In_Chat__c |
Display in Chat |
Summer 2026 |
If selected, the message is shown in the conversation. If deselected, the message is stored for auditing purposes only.
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Checkbox |
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true |
| certinia__Message_Content__c |
Message Content |
Summer 2026 |
The content of the chat message.
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LongTextArea(10000) |
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| certinia__Response_Feedback__c |
Response Feedback |
Summer 2026 |
The user's like/dislike rating of the agent response. Blank if the response hasn't been rated.
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Picklist: Disliked Liked |
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| certinia__Sender_Type__c |
Sender Type |
Summer 2026 |
The type of sender (human, agent, or system) who sent the chat message.
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Picklist: Agent Error System User |
true |
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| certinia__Sequence__c |
Sequence |
Summer 2026 |
The order of the chat message within the chat session.
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Number(18,0) |
true |
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| certinia__Session__c |
Chat Session |
Summer 2026 |
The chat session that relates to this chat message.
Looks up to: certinia__Chat_Session__c
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MasterDetail |
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| certinia__Timestamp__c |
Timestamp |
Summer 2026 |
The date and time the chat message was created.
|
DateTime |
true |
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