AI Connector Data Dictionary

certinia__Chat_Message__c

Label: Chat Message

Stores details of an individual message within a chat conversation.

Field NameField LabelCreated in VersionDescriptionTypeRequiredDefault Value
certinia__Approval_Outcome__c Approval Outcome Summer 2026 The user's decision on the approval request in the chat message. Blank if the user made no decision.

Picklist:
Approved
Rejected
certinia__Async_Monitor_Error__c Async Monitor Error September 2026 The error the monitor gave for the background job whose handle this chat message carried. Blank when the monitor recorded no error.

Text(255) false
certinia__Async_Monitor_Status__c Async Monitor Status Summer 2026 The terminal state of the background job whose handle this chat message carried. Blank while the job is running, or when nothing was recorded.

Picklist:
Complete
Failed
certinia__Current_Phase__c Current Phase Summer 2026 Identifies the agent workflow phase when the message was created: Planning, Modifying, Confirming, Executing, or Complete.

Picklist:
complete
confirming
executing
modifying
planning
false
certinia__Display_In_Chat__c Display in Chat Summer 2026 If selected, the message is shown in the conversation. If deselected, the message is stored for auditing purposes only.

Checkbox true
certinia__Message_Content__c Message Content Summer 2026 The content of the chat message.

LongTextArea(10000)
certinia__Response_Feedback__c Response Feedback Summer 2026 The user's like/dislike rating of the agent response. Blank if the response hasn't been rated.

Picklist:
Disliked
Liked
certinia__Sender_Type__c Sender Type Summer 2026 The type of sender (human, agent, or system) who sent the chat message.

Picklist:
Agent
Error
System
User
true
certinia__Sequence__c Sequence Summer 2026 The order of the chat message within the chat session.

Number(18,0) true
certinia__Session__c Chat Session Summer 2026 The chat session that relates to this chat message.

Looks up to: certinia__Chat_Session__c
MasterDetail
certinia__Timestamp__c Timestamp Summer 2026 The date and time the chat message was created.

DateTime true


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