SECTIONSCustomer Success Segment Metric Fields
The Customer Success Segment Metric object includes the following fields.
* – Mandatory field
|
Field |
Description | |
|---|---|---|
| Customer Success Metric | The customer success metric that relates to the customer success segment metric. | |
| Customer Success Segment | The customer success segment that relates to the customer success segment weighting. | |
| Lower Threshold | * | Determines the lower limit for the metric. |
| Upper Threshold | * | Determines the upper limit for the metric. |
| Weighting | * | Determines the contribution that each metric has towards the account's health score. |