Customer Success Metric Fields

Customer Success Cloud

The Customer Success Metric object includes the following fields.

Key:

* – Mandatory field

Customer Success Metric Fields
Field   Description
Description  

​​The description of the metric.

Note:

If you are using Customer Success Cloud Summer 2024 or before, ensure that all metric records have a description field value to avoid dashboard failures and ensure you are able to write custom lenses and reports using the record.
Metric Type * The type the metric is grouped by.