Certinia Staffing Agent Actions

Note:

This feature is part of the Certinia Early Adopter Program. This program is only available to a limited number of customers. For more information, contact your Customer Success Manager.

An agent action is a single task that an agent can perform. Actions are grouped into topics to define a job that an agent performs. For more information, see the Salesforce Help.

The Certinia Staffing agent includes the following agent actions.

Certinia Staffing Agent Actions

Action	Description	Topics
Create Plan for Assignment Reallocation	Creates a plan to reallocate assignments from a request provided by the user.	Assignment Reallocation
Execute Plan	Executes a smart action plan.