AI Actions Lightning Component Properties

The CSC AI Actions Lightning component surfaces AI-powered actions a user can run from an account record page. For more information about the component and how to add it to a Lightning page, see Customer Success Cloud Lightning Components. This table lists the properties available in the properties pane of the Lightning App Builder for the CSC AI Actions component.

CSC AI Actions Component Properties in the Lightning App Builder
Field Description Default Value
Template Configuration Select the prompt template configuration used when identifying expansion opportunities to generate work suggestions. The drop-down lists the prompt template configurations available for identifying expansion opportunities. CSC Identify Ex Opp Configuration