Viewing a Services Revenue Forecast

To view the values generated by a forecast calculation:

  1. From the Forecast Calculations tab, click the forecast calculation.
  2. On the Forecast Calculation Detail view, click View Forecast. The Services Revenue Forecast page is displayed.

The Forecast Summary panel shows a breakdown of the values generated by the forecast calculation, structured by region, practice, or group (RPGClosedAbbreviation of region, practice, group.). You can expand and collapse the tree to view the values generated for subregions and sublevels.

To drill down and view forecasting data for the projects and opportunities recorded against a particular RPG, click the relevant RPG in the tree. The projects and opportunities recorded on the selected RPG are displayed in a separate Projects and Opportunities panel, showing the values for each forecast category, such as "Expected", or "Worst Case".

The following icons are used:

indicates a project
indicates an opportunity

For projects, you can click the arrow displayed next to the project name to expand the tree and view a breakdown of the total forecast value by forecast factor. You can view values for the following forecast factors, if included in the forecast calculation:

Project forecast factors that have not been included in a forecast calculation are not displayed. The Actuals forecast factor includes billings and expenses so does not display if the multiplier is zero on the Forecast Setup page for both Billings and Expenses.

For detailed information on the values used by the forecast calculations, see How Enhanced Services Forecasting Calculations Work.

Tips:

To go directly to the relevant record and view details, click the project or opportunity name.

If you click the name displayed in the Point of Contact column, you can view the Contact record for a project manager or the Salesforce User record for an opportunity owner, provided you have the required permissions.

You can use the buttons in the header of the Projects and Opportunities panel to make the most of the space available on the Services Revenue Forecast page:

Button to collapse panel Collapse the panel and make more space for viewing the RPGClosedAbbreviation of region, practice, group. tree. The Projects and Opportunities tree is hidden.
Button to expand panel Return the panel separator to its previous position and reveal the Projects and Opportunities tree.
Expand the panel and make more space for viewing the Projects and Opportunities tree. The RPG tree is hidden.
Return the panel separator to its previous position and reveal the RPGClosedAbbreviation of region, practice, group. tree.

You can also click and drag the panel separator to resize the panels manually.

Viewing Override Details

Icons are used to indicate that an override has been applied to:

The icons are:

the adjusted or current value is greater than the original forecast value
the adjusted or current value is less than the original forecast value
the adjusted or current value is the same as the original forecast value

To view a tooltip containing details of an override or a summary roll-up, hover over the corresponding cell in the grid.

The original and current values referred to in the tooltip are taken from the following fields on the Forecast Summary Category object:

For a list of all the overrides applied to a forecast calculation, select the forecast calculation from the list on the Forecast Calculation object and view the Forecast Overrides related list.

For more information on overrides, see About Services Revenue Forecast Overrides and Overriding Services Revenue Forecast Values.

When all overrides have been applied, you can commit the forecast calculation. For more information, see Committing a Services Revenue Forecast.

Services Forecasting Permissions

You can only view services revenue forecast data for the regions, practices, and groups you have permissions to view. For more information on the Services Forecasting permission sets available, see Enhanced Services Forecasting Permission Sets.

Controlling Columns

Locking a Column

To lock a column in place so that it will stay visible while you scroll:

  1. Drag the column divider until the column is the width you require.
  2. Click the down arrow in the column heading.
  3. Select Lock to lock the column into position, or select Unlock to unlock the column.

Hiding a Column

To hide a column:

  1. Click the down arrow in a column heading.
  2. Select Columns and clear the box beside the name of the column you want to hide.
Tip:

To show a hidden column, select the box beside the column name.

Sorting Column Entries

To sort the entries on a column that has sorting available:

  1. Click the down arrow in the column heading.
  2. Select Sort Ascending to sort the column in alphanumeric ascending order, or select Sort Descending to sort the column in alphanumeric descending order.