Customer Success Cloud Invocable Action Reference

ActionGenAiSuccessPlanFromOpp

Generates suggested success plan summary and challenges and risks text from an opportunity using AI. It does not create or save a Success Plan record; the returned content must be reviewed and saved separately.

PropertyValue
LabelGenerate Success Plan from Opportunity
CategoryAI
Since
Read-onlyYes
Supports AgentsYes
Supports FlowsYes
Async ActionNo
Keywords

Request Parameters

FieldTypeLabelDescriptionRequired
OpportunityIdIdOpportunity IDThe opportunity ID to generate the success plan from.Yes

Response Parameters

FieldTypeLabelDescriptionRequired
SummaryStringSummaryThe generated success plan summary.No
ChallengesAndRisksStringChallenges and RisksThe generated challenges and risks.No
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