Customer Success Cloud Invocable Action Reference

CloneSuccessPlansAction

Clones one or more Success Plans and their child hierarchies. The new Success Plan Ids are returned immediately; child records (Objectives, Playbooks, Tasks) are populated asynchronously.

PropertyValue
LabelClone Success Plans
CategorySuccess Management
SinceSummer 2026
Read-onlyNo
Supports AgentsYes
Supports FlowsYes
Async ActionYes
Keywords

Request Parameters

FieldTypeLabelDescriptionRequired
RecordIdIdRecord IDThe ID of the Success Plan to clone.Yes
NameStringNameName for the new Success Plan. Defaults to the original name if not provided.No

Response Parameters

FieldTypeLabelDescriptionRequired
NewRecordIdIdNew Record IDID of the newly created Success Plan.No
JobIdIdJob IDID of the async job populating child records.No
IsSuccessBooleanIs SuccessTrue if the clone was initiated without errors.No
ErrorStringStringErrorError messages if the clone failed.No
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