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Viewing the Payments Plus Error Log

Note:

This topic relates to the Payments Plus feature introduced as a pilot version in FinancialForce Accounting V17. For information on using the original Payments process, open the Payments and Collections folder in the Help Contents.

When an error occurs in one the following Payments Plus processes, an error reason is recorded in the Payments Plus Error Log object:

See Payments Plus Error Log Fields for more information.

To view the error log:

  1. Click the Payments Plus Error Log tab.
  2. Filter the list by payment proposal number to see the errors related to the relevant proposal.
  3. Review the Payment Stage and Error Reason column for each failed transaction.

You can delete error log records that you no longer need.

Related Concepts

Payments Plus Overview

The Payment Proposal Side Panel

Payment Media

Asynchronous Batch Jobs

Reference

Payment Details Fields

Select Transactions Fields

Review Proposal Fields

Prepare Checks Fields

Payment Summary Fields

Payments Plus Error Log Fields

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