Activating a Messaging Relationship

To activate a messaging relationship:

  1. On the Message Types tab, click the name of the message type that contains the messaging relationship.
  2. In the Relationship & Mapping Details section, click Manage Activation.
  3. Depending on the activation method you want to use, select one of the following and complete the relevant steps:
  4. [Optional and Available from Winter 2022 Only] To conditionally deliver messages based on specific information on the source record, select a delivery filter field. You can select any checkbox or formula field that exists on the source object.
    Leave this field blank to always send messages.
  5. Click Save.

When activated, the activation method is displayed on the messaging relationship. You cannot update the source and target objects on the relationship while the relationship is activated. To update the source and target objects, remove the activation method, make the required changes and reactivate the relationship.

Note:

To update details on a relationship with the Default activation method, apply the changes in your sandbox org and apply them to your production org. For more information, see Using the Default Messaging Activation Method.