Tracking Mass Email Messages by Account

The Finance Correspondence related list on an Account's detail page displays a list of email events for this customer or vendor account.

These include reminder letters, remittances and debtor statements sent to the finance contact, but not sales invoices and sales credit notes sent to the invoice email address defined on the account. These are logged separately in the event log Tells you when an invoice or credit note was printed or sent by email, and who printed/sent it. Not used for mass email communications..

Click the Contact link on the appropriate event to display the contact's details

To see more detail, scroll down to the one of the following related lists: Activity History or HTML Email Status.