Reviewing Revenue Forecast Versions

Services leaders, regional managers, and project managers can use the Review Forecast Version page to review revenue forecast versions for projects and opportunities.

To use this page, you must have been assigned the relevant Revenue Forecasting permissions. You also need permission to view the relevant projects, opportunities, and milestones. For more information on Revenue Forecasting permissions, see Permissions.

Note:

Revenue Forecast Version View is required to review revenue forecast versions when Respect Permission Controls is selected in your org. For more information, see Respecting View and Adjust Permission Controls.

To view the Review Forecast Version page, do one of the following:

  • Select the Review Forecast Version tab.
  • Click Review Forecast Version in the Navigation pane on the Services Revenue Forecasting workspace. For more information, see Services Revenue Forecasting Workspace.

The revenue forecast version with a status of "Current" is displayed by default. For more information about the "Current" and "Previous" statuses, see Scheduling Revenue Forecast Versions.

To prevent adjustments from being created, updated, or deleted, click Lock Version. For more information, see Adjusting and Locking a Revenue Forecast Version.

To select a different revenue forecast version:

  1. Click Switch Version. The Select Revenue Forecast Version window opens.
  2. In the Revenue Forecast Version lookup field, search for and select a different version to switch to.
  3. Click Select.

For all the lookup fields, you can also click Show All Results for “ ”. The search lookup window opens with the searched string populated in the Search field and displays all related items in the grid.

Select the item from the grid that you want and click Select. The selected item is then displayed in the lookup field. For more information, see Using Advanced Lookup.

Note:

If Shield Platform Encryption is enabled in your org, the records in the Resource, Account, and Opportunity search lookup window are filtered using only the Name field in the grid.

To rename the revenue forecast version that is displayed:

  1. Click Rename Version. The current name is displayed in the Revenue Forecast Version Name field.
  2. Overtype the current name with the new name.
  3. Click Rename.
Note:

You must have been assigned the PSA - View All Forecasts permission set to rename a revenue forecast version.

To update the page to reflect the most recent values, including adjustments by other users, click Refresh Data.

To filter the data displayed, click Filters. For more information, see Filters.

Tip:

To move through the items on this page using your keyboard, press Tab. If you are using Apple Safari, ensure that you have "Press Tab to highlight each item on a webpage" enabled in your browser settings.

Values are displayed in the corporate currency by default to enable you to compare values across different currencies. In the Forecast Breakdown grid, you can toggle Show Local Currency to switch between viewing values in corporate currency or local currency. For information on exchange rates, see Exchange Rates.

Warning:

If the corporate currency of your org changes, it is essential that you rerun the forecasts for all projects and opportunities that fall within the relevant version forecast period to obtain the correct values. See Running Project Revenue Forecasts, Running Opportunity Revenue Forecasts, and Scheduling Revenue Forecasts.

Summary cards are displayed for the selected version, covering the version forecast period that was specified on the active revenue forecast setup record at the time the version was created. The cards show the following for the forecast period in the corporate currency:

  • Actuals.
  • Calculated Forecast: includes both scheduled and unscheduled revenue, unless Exclude Unscheduled Revenue for Versions was selected on the active revenue forecast setup record when the version was created. This value does not include any management adjustments.
  • Total Revenue Forecast: the calculated total value, not including any management adjustments.
  • Total Adjusted Revenue Forecast: the calculated total value, including any management adjustments that roll up into the total. The calculation ignores any adjustments that are overridden by other adjustments higher up in the hierarchy.
Note:

Summary cards don’t show decimal places to make it easier to read cards containing large values. To view the full value, hover over the card.

The chart represents the data in the Forecast Breakdown grid and enables you to identify fluctuations and trends easily.

The X‑axis has month and quarter markers that indicate the end date of each time period. The Y‑axis shows the total revenue amount in the corporate currency.

The Version Date vertical line indicates the date this version was created.

The chart shows separate lines for the following:

  • Actual revenue
  • Best case forecast revenue (if you are including best case scenarios)
  • Expected forecast revenue
  • Worst case forecast revenue (if you are including worst case scenarios)

For more information about setting up PSA to include best and worst case scenarios in revenue forecasts, see Including Best and Worst Case Scenarios.

If management adjustments have been made to the values in the Forecast Breakdown grid, select Adjusted Values from the picklist to view the adjusted values on the chart.

If you have enabled best and worst case scenarios, the tooltip displays the following:

  • Actuals: the actual revenue
  • Best Case: the best case scenario
  • Expected: the original calculated forecast revenue, including any adjustments made if Adjusted Values is selected
  • Worst Case: the worst case scenario

If you have not enabled best and worst case scenarios, the tooltip displays the Expected value, including any adjustments made.

The Forecast Breakdown grid shows project and opportunity totals to two decimal places for each time period that is included in the selected revenue forecast version.

To view values for each relevant revenue source broken down by revenue type (forecast or actual), click the arrow next to a project to expand the tree.

If you have configured PSA to include best and worst case scenarios in revenue forecasts, best case, expected, and worst case columns are displayed for each time period. For more information, see Including Best and Worst Case Scenarios.

To view useful details about a project, opportunity, or milestone in the Revenue Source column, do one of the following:

  • Hover over it
  • Use your keyboard to go to it and press Enter

For information on how to configure the hover details displayed, see Configuring Hover Details on the Review Forecast Version Page.

The following keyboard shortcuts are available to make it quicker for you to navigate the Forecast Breakdown grid:

  • To move through the cells, use the arrow keys.
  • To enter an adjustment, move to the appropriate cell and press Enter.
  • To move from the Forecast Breakdown grid to the Cancel and Save buttons, press Tab.

To specify whether you want the totals to be broken down by region, practice, or group (RPGClosed Abbreviation of region, practice, group.), you can use the Object for Version Grouping picklist in Revenue Forecast Setup. The totals are broken down by region by default.

When version grouping by region, if a region has not been set on any relevant project or opportunity records, the values are totaled and displayed in the grid against No Region Specified. This works in the same way when version grouping by practice or group.

Values are displayed in the corporate currency by default but you can toggle Show Local Currency to switch between viewing values in the corporate currency and the local currency.

For maximum accuracy, you can make management adjustments at RPG, project, opportunity, and milestone level to values displayed in the Forecast Breakdown grid. When all adjustments are complete and to prevent any further changes to the current version, you can lock it. For more information, see Adjusting and Locking a Revenue Forecast Version.

Warning:

If you have applied a filter, you cannot adjust summary roll-up values in the grid because values lower down in the hierarchy might have been filtered out, affecting the roll-up values. You can adjust values on projects, opportunities, and milestones as these values are unaffected by filtering, although for projects, you can only adjust the values if there are no milestone filters applied.

Icons indicate that an adjustment has been made to the following:

  • A value in a cell
  • A value lower down in the RPG hierarchy, for summary roll-ups

The following icons are used when an adjustment is applied:

Value increased following direct adjustment indicates the cell value has increased following a direct adjustment

Value decreased following direct adjustment indicates the cell value has decreased following a direct adjustment

Value unchanged following direct adjustment indicates the cell value is unchanged following a direct adjustment

Summary roll-up value increased indicates the summary roll-up value has increased following an adjustment lower down in the hierarchy

Summary roll-up value decreased indicates the summary roll-up value has decreased following an adjustment lower down in the hierarchy

Summary roll-up value unchanged following adjustment indicates the summary roll-up value is unchanged following an adjustment lower down in the hierarchy

To view a tooltip, hover over the corresponding cell in the grid. The following information is displayed as appropriate:

  • Roll-Up Total: total revenue, including adjustments made lower down in the RPG hierarchy (displayed on summary roll‑ups only).
  • Adjusted Total: the adjustment value entered (displayed on adjustments only).
  • Total: the original calculated value.
  • Forecast: Total scheduled revenue.
  • Actuals: Total actual revenue.
  • Variance: Adjusted Total ‑ Total.
  • Percent Variance: the percentage by which the original calculated value has increased or decreased following an adjustment.
  • Adjusted By: the user who made the adjustment (displayed on adjustments only). For adjustments copied into future versions, this shows the user who made the original adjustment.
  • Adjustment Date: the date the adjustment was made (displayed on adjustments only). For adjustments copied into future versions, this shows the date the original adjustment was made.
  • Expiration Date: the date the adjustment becomes inactive (displayed on adjustments if Persist Adjustments Across Versions is selected on the active revenue forecast setup record).
  • Notes: information explaining the reason for the adjustment (displayed on adjustments only).
Tip:

Revenue Forecasting copies suitable adjustments into future versions if Persist Adjustments Across Versions is selected on the active revenue forecast setup record. For more information, see Copying Adjustments into Future Revenue Forecast Versions.

Filters enable you to focus the data displayed in the summary cards, chart, and grid on the Review Forecast Version page so that only the data you want to view is displayed.

Tips:

If you want to filter the data by specific fields on the Project, Opportunity, or Milestone objects, you can create custom filters for certain field types. For more information, see Configuring Custom Filters for the Review Forecast Version Page.

If data is taking a long time to load in the Forecast Breakdown grid, you can speed things up by changing the filters to reduce the amount of data being processed, for example by shortening the date range covered or by specifying the projects or RPGs you want to focus on. You can apply the changes while the data is loading, which makes loading large volumes of data significantly faster as you don't need to wait for Revenue Forecasting to finish applying the original filters before applying new ones. .

To filter the data:

  1. Click Filters to show the filter panel.
  2. [Optional] Use the Period From picklist to select the start period in the time frame you want to filter by. If you select a start period and leave Period To blank, data is included from all monthly time periods in the version forecast period that are after the start period.
    Note:

    Any filter criteria you select are highlighted until you click Apply.

  3. [Optional] Use the Period To picklist to select the end period in the time frame you want to filter by. If you select an end period and leave Period From blank, data is included from all monthly time periods in the version forecast period that are before the end period.
  4. [Optional] Search for and select a region, practice, or group you want to filter by. You can search for and select multiple regions, practices, or groups.
    Note:

    You must enter at least one character in a search field. The search is not case sensitive.

  5. [Optional] Select Exclude Projects to filter out all project data. Alternatively, use the Project filter to only include data from specified projects. You can search for and select multiple projects.
  6. [Optional] Use the Project Manager filter to only include data for a specified project manager. You can search for and select multiple project managers.
  7. [Optional] Select Exclude Opportunities to filter out all opportunity data. Alternatively, use the Opportunity filter to only include data from specified opportunities. You can search for and select multiple opportunities.
  8. [Optional] Use any custom filters you have set up to focus on data in specific fields on the project, opportunity, or milestone objects. For information on how to set up custom filters, see Configuring Custom Filters for the Review Forecast Version Page.
  9. Click Apply to apply your filter criteria to the values displayed in the summary cards, chart, and Forecast Breakdown grid.
  10. [Optional] Click Clear to clear the selected filters.
  11. [Optional] Click Filters to hide the filter panel.
Warning:

If you have applied a filter, you cannot adjust summary roll-up values in the grid because values lower down in the hierarchy might have been filtered out, affecting the roll-up values. You can adjust values on projects, opportunities, and milestones as these values are unaffected by filtering, although for projects, you can only adjust the values if there are no milestone filters applied.

With the exception of Period From and Period To, filters remain applied if you do any of the following, provided you are using the same browser on the same device:

  • Reload your browser page
  • Click Switch Version
  • Click Refresh Data