AI Summaries Lightning Component Permissions
These permissions are for the CSC AI Summaries: CS Activities Lightning component, which you can add to record pages.
Apex Class Access
The following Apex class access is required.
| Apex Class | Access | Description | Mandatory |
|---|---|---|---|
| GenAiAvailabilityController | Enabled | Required to use AI features in Customer Success Cloud. | Yes |
| PlaybookSummaryController | Enabled | Required to use playbook AI summary features in Customer Success Cloud. | No |
| SummaryController | Enabled | Required to use AI summary features in Customer Success Cloud. | Yes |
| TelemetryLoggerController | Enabled | Required to log data in Telemetry. | Yes |
For information on Apex class access, search for "Apex Class Access" in the Salesforce Help.