Customer Success Cloud Actions Lightning Component Properties

The CSC actions Lightning components enable you to add action links to Lightning pages. For more information about the available actions components and how to add them to a Lightning page, see Customer Success Cloud Lightning Components.

In the properties pane in Lightning, you can select which links are shown by selecting or deselecting the relevant checkboxes. This table lists the fields available in the properties pane of the Lightning App Builder for the following components:

  • Workspace Actions
  • Actions: Record Pages
Workspace Actions Component Properties in the Lightning App Builder
Field Description Default Value
Show Create Business Challenge Show and hide the Create Business Challenge action in the Actions panel. True
Show Create CS Activity Show and hide the Create CS Activity action in the Actions panel. True
Show Create Objective Show and hide the Create Objective action in the Actions panel. True
Show Create Playbook Show and hide the Create Playbook action in the Actions panel. True
Show Create Playbook Task Show and hide the Create Playbook Task action in the Actions panel. True
Show Create Success Plan Show and hide the Create Success Plan action in the Actions panel. True
Show Create Success Plan from Opportunity Show and hide the Create Success Plan from Opportunity action in the Actions panel. True
Show Generate Executive Briefing (AI-powered)

Show and hide the Generate Executive Briefing (AI-powered) action in the Actions panel on account record pages. This action appears in the panel on account record pages with an icon indicating that it is AI-powered.

Note:

You must follow the steps detailed in Setting Up CS Activity AI Summaries to use the Generate Executive Briefing action in the panel.

Note:

This feature is part of the Certinia Early Adopter Program. This program is only available to a limited number of customers.

True
Show Generate Success Plan from Opportunity (AI-powered)

Show and hide the Generate Success Plan from Opportunity (AI-powered) action in the Actions panel. The Generate Success Plan from Opportunity action is only available in Opportunity record pages.

Note:

This feature is part of the Certinia Early Adopter Program. This program is only available to a limited number of customers.

True
Show Mass Allocate Playbooks Show and hide the Mass Allocate Playbooks action in the Actions panel. True