Playbook Skill Fields

The Playbook Skill junction object stores a many-to-many relationship between the Playbook and CS Skill objects. The Playbook Skill object includes the following fields.

Playbook Skill Fields
Field

Description

CS Skill The CS skill associated with the playbook skill.
Playbook The playbook associated with the playbook skill.
Playbook Skill Name The name of the playbook skill.
Minimum Rating The level of competence in the CS skill that is required by the playbook. The Rating global picklist value field set contains the options available in this picklist field.