SECTIONSCSC Skill Manager Lightning Component Fields
CSC Skill Manager enables you to associate CS skills with records to determine the skills and competencies possessed by a resource or required by a playbook. For more information, see CS Skills Overview and Customer Success Cloud Lightning Components.
Fields
The following table describes the fields displayed in the CSC Skill Manager component.
| Field |
Description |
|---|---|
| Search | Search for skills to associate with the record using two or more characters that appear anywhere in the skill's name. |
Columns
The following table describes the columns displayed in the Skills Management grid of the CSC Skill Manager component.
| Column |
Description |
|---|---|
| Minimum Rating | The level of competence in the CS skill that is required by the record. |
| Role | The resource roles that the skill is relevant to. |
| Skill Name | The name of the skill. |
| Type | The type of skill. |
Buttons
The following table describes the buttons available in the CSC Skill Manager component.
| Button | Name |
Description |
|---|---|---|
| Add Skills | Add Skills | Opens the Add Skills window, which enables you to associate skills with the record. |
| Cancel | Cancel | Discards any unsaved changes made in the Skills Management grid. |
|
Remove Skills | Removes the association between the skill and the record. |
| Save | Save | Saves the changes. |