SECTIONSMetrics Output Fields
The Metrics dataset includes fields derived from the following objects:
- Customer Success Cloud Metric
- Customer Success Metric Account Value
- Customer Success Metric Weighting
- Customer Success Segment
The recipe also imports the Salesforce Account object.
The following table describes the fields available in the Metrics dataset, grouped by their type within Analytics.
Metrics Fields
|
Field Type |
Field Label | Field API Name | Description |
|---|---|---|---|
| Dimension | Account Customer Success Resource IDs | AccountCustomerSuccess ResourceIds | The customer success resource associated with the metric. |
| Account Customer Success Resource Names | AccountCustomerSuccess ResourceNames | The name of the customer success resource associated with the metric. | |
| Account Name | AccountName | The name of the account associated with the metric value. | |
| Health Score Output 1 | HealthScoreOutput1 | If selected, the first health score for the segment is displayed in the related field on the account record. | |
| Health Score Output 2 | HealthScoreOutput2 | If selected, the second health score for the segment is displayed in the related field on the account record. | |
| Metric Description | MetricDescription | The description of the metric. | |
| Metric ID | MetricId | The metric associated with the metric value. | |
| Metric Name | MetricName | The name of the metric associated with the metric value. | |
| Metric Type | MetricType | The type the metric is grouped by. | |
| Metric Weighting ID | MetricWeightingId | The metric weighting associated with the metric value. | |
| Metric Weighting Name | MetricWeightingName | The name of the metric weighting associated with the metric value. | |
| Segment Metric ID | SegmentMetricID | The segment metric associated with the account. | |
| Segment Metric Name | SegmentMetricName | The name of the segment metric associated with the account. | |
| Score Level | ScoreLevel | Determines if the dashboard metric row is calculating the score at metric level or account level. | |
| Segment ID | SegmentId | The segment associated with the metric value. | |
| Segment Name | SegmentName | The name of the segment associated with the metric value. | |
| Date | Account Segment End Date | AccountSegmentEndDate | The end date of the account customer success segment. |
| Account Segment Start Date | Account Segment Start Date | The start date of the account customer success segment. | |
| Date | Date | The date of the metric account value. | |
| Measure | Account Health Score | AccountHealthScore | The health score for the account on the given date. |
| Metric Lower Threshold | MetricLowerThreshold | Determines the lower limit for the metric. | |
| Metric Score | MetricScore | The metric score for the account on the given day. | |
| Metric Upper Threshold | MetricUpperThreshold | Determines the higher limit for the metric. | |
| Metric Weighting | MetricWeighting | Determines the contribution in percent that each metric has towards the accounts health score. | |
| Value | Value | The value of the account metric. | |
| Value Health Points | ValueHealthPoints | The total value health points for the metric. |