Customer Success Metric Fields

The Customer Success Metric object includes the following fields.

* – Mandatory field

Customer Success Metric Fields
Field		Description
Description		The description of the metric. Note: If you are using Customer Success Cloud Summer 2024 or before, ensure that all metric records have a description field value to avoid dashboard failures and ensure you are able to write custom lenses and reports using the record.
Metric Type	*	The type the metric is grouped by.

Concepts

Account Health Score Dashboard

Customer Success Manager Dashboard

Salesforce Output Connector in CS Cloud Analytics

Health Scores Overview

Tasks

Setting up the CS Cloud Core Analytics App

Setting up the Salesforce Output Connector for CS Cloud Analytics

Creating a CS Cloud Core Analytics App

Configuring Segment Metrics

Deleting Metric Account Values

Scheduling Metric Account Value Deletion Jobs

Reference

CS Cloud Analytics Licensing

CS Cloud Analytics Permission Sets

CS Cloud Analytics Setup Fields

CS Cloud Analytics Data Reference

Customer Success Metric Account Value Fields

Customer Success Cloud Input Fields

Customer Success Cloud Output Fields

Metrics Input Fields

Metrics Intermediate Processing Fields

Metrics Output Fields