Creating a Project from an Existing Project or a Template

Before you can create a project in this way, an administrator must first have followed the instructions in Configuration for Creating a Project Using the PSA Actions: Project Creation Lightning Components.

To create a project from an existing project or from a project template:

  1. Click Create Project on the relevant workspace or app page, for example the Project Management workspace. The Create Project window opens. You can select an existing project or a template project to use as the basis for your new project.
  2. Select a recently used project or search for a project using two or more characters that appear anywhere in the name. Up to 100 projects are displayed and are controlled by project sharing settings. To filter the search results, click Filter, select or deselect the filter options, and click Apply. You can filter by Region, Practice, Group, and Templates Only. Your filter selections are retained between browser sessions.

    The projects are displayed in separate cards by default. To change the view to a list, select List from the Change View button menu. Your selection is retained whenever you use the same browser on the same device.

    For more information on this window, see PSA Actions: Project Creation Lightning Component Fields.

  3. Click Next.
  4. Complete and update the project detail fields as required. The project start date defaults to today's date. The dates in other fields are updated based on the difference between the start date on the project or template you selected at Step 2 and the start date on the new project. For details of the fields displayed, see Project Fields.

    Your administrator can control the project detail fields that are displayed and their order by specifying a project field set in Project Details Editable in the Create Project Personal custom setting. Formula fields in the selected field set are not displayed.

  5. Click Next. Records for related objects from the project or template you selected at Step 2 are displayed in sections. If there are no records for an object, the corresponding section is not displayed.
  6. [Optional] Expand the Resource Requests section and hover over the skills in the Skills and Certifications column. A popup displays the skills sorted alphabetically by default.

    If you would like to see the skills grouped into Essential and Desirable categories, contact your administrator. For more information, see Enable Desirable Skills.

  7. Expand the other sections to review and edit the records each one contains and deselect any records you do not want to include in your new project. You must have Read and Edit permissions for each object to be able to view and edit these records.

    Dates on the related object records are highlighted in yellow when they are different from the dates in the source project or template. If you changed the project start date at Step 4, dates on the related object records are offset by the same amount.

    The columns of data displayed for each object are controlled by the field sets configured in the Create Project Personal custom settings for each object. These settings dictate whether a column is read only, editable, or hidden. For more information on these settings, see Create Project Personal Custom Setting.

    Notes:

    The columns of data displayed for the Project Task object are not controlled by field sets and are not editable. The following columns are always displayed: Name, Assigned Resources, and Estimated Hours.

    Columns containing formula fields are not editable, even if controlled by an editable field set that is configured in the Create Project Personal custom setting.

  8. [Optional] From the Budget section, select Create Budget. You can view and edit the budget you have created from the Budgets related list after you have created the project. If you select Create Budget, this is retained whenever you use the same browser on the same device for this procedure.
    Note:

    You can only create a budget if the project was set to Active at Step 4.

  9. Click Create Project. If an error occurs in queuing the jobs, you are redirected to the Edit Project Details window, where you can resolve the error.
  1. [Optional] Click Close.
Notes:
You will receive a success notification when the queued jobs are completed or a failure notification if the jobs fail due to an error. To view success or failure notifications, click View notifications in your org.
You will also receive a partial success notification if some records are processed and others fail due to errors. For the failed records, an email is sent with the success and failure count and details of the errors to help you resolve the issue.