csag_ActionCreateAICommsFromSummary
Create an AI communication from the record provided.
| Property | Value |
|---|
| Label | Generate AI Customer Communication from Summary |
| Category | AI |
| Since | Summer 2025 |
| Read-only | Yes |
| Supports Agents | Yes |
| Supports Flows | Yes |
| Async Action | No |
| Keywords | cs activity, ai, communication, summary, generate |
Request Parameters
| Field | Type | Label | Description | Required |
|---|
RecordId | Id | Record ID | The record ID for the customer communication. | Yes |
Summary | String | Summary | The AI generated summary. | Yes |
Response Parameters
| Field | Type | Label | Description | Required |
|---|
Communication | String | Communication | The AI communication of the record provided. | Yes |
| 