Customer Success Cloud AI Agent Invocable Action Reference

csag_ActionGenerateExecutiveSummary

Generates an executive summary from prior Agentforce responses in the current chat.

PropertyValue
LabelGenerate Executive Summary
CategoryAccount Summarization
SinceSummer 2026
Read-onlyYes
Supports AgentsYes
Supports FlowsYes
Async ActionNo
Keywordsexecutive summary, ai, account, summary, executive

Request Parameters

FieldTypeLabelDescriptionRequired
RecordIdIdRecord IdThe ID of the account record associated with the executive summary.Yes
KpiProgressStringKPI ProgressThe KPI progress for the provided account record.No
RisksAndBlockersStringRisks and BlockersThe risks and blockers for the provided account record.No
ExpansionOpportunitiesStringExpansion OpportunitiesThe suggested expansion opportunities for the provided account record.No
StrategicValueAchievementsStringStrategic Value AchievementsThe strategic value achievements for the provided account record.No
ImmediateActionsStringImmediate ActionsThe immediate actions for the provided account record.No
RelationalHealthStringRelational HealthThe relational health for the provided account record.No
StrategicNextStepsStringStrategic PlanA strategic plan for the provided account record.No

Response Parameters

FieldTypeLabelDescriptionRequired
ExecutiveSummaryStringExecutive SummaryAn executive summary of the prior chat responses.Yes
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