Customer Success Cloud AI Agent Invocable Action Reference

csag_ActionSaveSummary

Saves the CS activity AI Summary for the record provided.

PropertyValue
LabelSave Summary
CategoryAI
SinceSummer 2025
Read-onlyNo
Supports AgentsYes
Supports FlowsYes
Async ActionNo
Keywordscs activity, ai, summary, save

Request Parameters

FieldTypeLabelDescriptionRequired
RecordIdIdRecordIdThe ID of the record.Yes
SummaryStringSummaryThe CS activity AI summary.Yes

Response Parameters

FieldTypeLabelDescriptionRequired
Activitycsc__Activity__cActivityThe CS activity containing the saved summary.Yes
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