Customer Success Cloud AI Agent Invocable Action Reference

csag_ActionGenerateAiAccountSummary

Generates an AI summary of a specific account record.

PropertyValue
LabelGenerate Account AI Summary
CategoryAccount Summarization
SinceSpring 2026
Read-onlyYes
Supports AgentsYes
Supports FlowsYes
Async ActionNo
Keywordsaccount summary, ai, account, summary, overview

Request Parameters

FieldTypeLabelDescriptionRequired
RecordIdIdRecord IdRecordIdYes

Response Parameters

FieldTypeLabelDescriptionRequired
AccountSummaryStringAccount SummaryThe AI summary of the provided account record.Yes
AccountHighlightsStringAccount HighlightsThe account highlights section of the summary, for saving.No
KeyStakeholdersStringKey StakeholdersThe key stakeholders section of the summary, for saving.No
KpiProgressStringKPI ProgressThe KPI progress section of the summary, for saving.No
RisksAndBlockersStringRisks and BlockersThe risks and blockers section of the summary, for saving.No
StrategicValueAchievementsStringStrategic Value AchievementsThe strategic value achievements section of the summary, for saving.No
RelationalHealthStringRelational HealthThe relational health section of the summary, for saving.No
ImmediateActionsStringImmediate ActionsThe immediate actions section of the summary, for saving.No
ExecutiveSummaryStringExecutive SummaryThe executive summary section of the summary, for saving.No
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