Customer Success Cloud AI Agent Invocable Action Reference

csag_ActionSaveAccountSummary

Saves an account summary generated in the current chat as an AI Summary record for the account provided.

PropertyValue
LabelSave Account Summary
CategoryAccount Summarization
SinceSummer 2026
Read-onlyNo
Supports AgentsYes
Supports FlowsYes
Async ActionNo
Keywordssave summary, ai, account, save, record

Request Parameters

FieldTypeLabelDescriptionRequired
RecordIdIdRecord IdThe ID of the account record associated with the account summary.Yes
NameStringNameA concise name for the saved account summary record.Yes
AccountHighlightsStringAccount HighlightsThe account highlights for the provided account record.No
KeyStakeholdersStringKey StakeholdersThe key stakeholders for the provided account record.No
KpiProgressStringKPI ProgressThe KPI progress for the provided account record.No
RisksAndBlockersStringRisks and BlockersThe risks and blockers for the provided account record.No
ExpansionOpportunitiesStringExpansion OpportunitiesThe suggested expansion opportunities for the provided account record.No
StrategicValueAchievementsStringStrategic Value AchievementsThe strategic value achievements for the provided account record.No
RelationalHealthStringRelational HealthThe relational health for the provided account record.No
ImmediateActionsStringImmediate ActionsThe immediate actions for the provided account record.No
StrategicNextStepsStringStrategic PlanA strategic plan for the provided account record.No
ExecutiveSummaryStringExecutive SummaryThe executive summary for the provided account record.No
StartDateDateStart DateThe start date of the time period of the account summary.No
EndDateDateEnd DateThe end date of the time period of the account summary.No

Response Parameters

FieldTypeLabelDescriptionRequired
AiSummaryIdIdAI Summary IdThe ID of the saved account summary record.Yes
ConfirmationStringConfirmationConfirmation that the account summary record was saved.Yes
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